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OBSI’s Board of Directors is pleased to announce the election of four new community directors following the recent annual general meeting held on February 29, 2016 in Toronto. The four directors come from across Canada, bringing a diversity of skills and experience from both the public and private sectors.
Conformément au Protocole d’entente concernant la surveillance de l’Ombudsman des services bancaires et d’investissement (OSBI) conclu entre les Autorités canadiennes en valeurs mobilières (ACVM) et l’OSBI, ce dernier est tenu de se soumettre à une évaluation indépendante de ses activités et de ses pratiques en matière de plaintes liées aux investissements qui devra commencer au plus tard le 1er mai 2016. Les plaintes liées aux services bancaires sont exclues du champ d’application de l’évaluation.
In accordance with the ‘Memorandum of Understanding concerning oversight of the Ombudsman for Banking Services and Investments’ (MOU) between the Canadian Securities Administrators (CSA) and the Ombudsman for Banking Services and Investments (OBSI), OBSI is required to submit itself to an independent evaluation of its operations and practices for investment-related complaints commencing no later than May 1, 2016.
OBSI today received federal Minister of Finance approval as an External Complaint Body (ECB) for banking complaints under the Bank Act.
OBSI today announced the refusal of Sentinel Financial Management Corp. to compensate a retired investor in the amount of $55,000.
A search is underway for a new Ombudsman and CEO at OBSI, and OBSI’s Board of Directors has engaged an executive search firm – Desautels Consulting – to assist with this process.
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