News

If you have a debit card, you have agreed to use it subject to the obligations in the cardholder agreement you made with your bank when the card was issued. 

Read OBSI's latest newsletter for information on our recent firm refusal, our 25th anniversary video, case statistics, portal updates, and more. 

OBSI launched its Firm Portal roughly a year ago. The portal allows OBSI’s 1,400+ participating firms to access case information, securely upload documents, renew their membership, and more. Designed to meet modern stakeholder expectations, our online portal makes it easier than ever for firms to work with us.

OBSI’s Board of Directors is pleased to announce two appointments to the Consumer and Investor Advisory Council (CIAC).

Unfortunately, not all frauds are committed by strangers. “Familiar fraud” refers to situations where someone who has access to the personal information and financial documents of a family member or close friend assumes their identity to gain access to money in their accounts.

The Ombudsman for Banking Services and Investments (OBSI) today announced the refusal of Becksley Capital Inc. (Becksley) to compensate an investor $33,055 for losses caused by the firm’s sale of unsuitable investments.

OBSI announced the launch of a new Consumer Portal and improved online experience for consumers, our most recent investments in technology to help make the complaint process easier for consumers and give them convenient online access to their case details all in one place.

Investment suitability is not determined on the basis of losses. 

Financial advisors are responsible for providing sound investment advice to match the financial needs and goals of their clients.

Before signing a mortgage  agreement, consumers should take the time to read through their mortgage documents.