News

Toronto, January 11, 2022 – Canada’s Ombudsman for Banking Services and Investments (OBSI) has released its 2022–2026 Strategic Plan.

Whenever you buy goods and services, especially for future delivery, be sure to pay careful attention to the terms and conditions of the purchase. Return and refund policies vary, so before you agree to buy, it’s important to understand what you will be entitled to if the goods are damaged, or the services are cancelled.

As previously announced, Professor Poonam Puri is currently leading two separate independent reviews of OBSI’s operations and practices relating to our banking and investment-related mandates.

As previously announced, Professor Poonam Puri is currently leading two separate independent reviews of OBSI’s operations and practices relating to our banking and investment-related mandates.

Read OBSI's latest newsletter featuring our newest case study, consumer bulletin, case statistics, a board announcement and more.

OBSI’s Board of Directors is pleased to announce the appointment of Professor Poonam Puri to lead external reviews to evaluate OBSI’s operations and practices for both banking-related and investment-related complaints.

Registered Education Savings Plans (RESPs) are complex investment products that usually are invested for many years before the money can be used for a child’s post-secondary education.

More Canadians are choosing to be self-directed or do-it-yourself (DIY) investors than ever before.

Participating firm fees are set annually by the OBSI Board of Directors in accordance with our corporate Bylaw. 

OBSI’s Board of Directors is pleased to announce the appointment of Maureen Jensen to the board effective immediately.