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The Board of Directors for the Ombudsman for Banking Services and Investments (OBSI) announced the appointment of a new chair of its independent Consumer and Investor Advisory Council (CIAC).
Read OBSI's latest newsletter for information on our mental health initiative, an update on our social media strategy, Q1 statistics and more.
Mr. P opened a managed account with his investment firm in 2012. He agreed to pay monthly fees. His advisor, Mr. A, carried out various option strategies in his account on his behalf. Options trading is a sophisticated, higher risk investing strategy.
The Ombudsman for Banking Services and Investments (OBSI) is pleased to announce that our Board of Directors has approved changes to update and modernize the organization’s Terms of Reference (TORs) following a comprehensive public consultation process.
OBSI underwent a public consultation process in 2018 on the modernization of its Terms of Reference in order to make them easier to use and current.
December 12, 2018
Via email
Ms. Lucie Tedesco
Financial Consumer Agency of Canada
Read OBSI's latest newsletter for takeaways from the INFO Network conference, an update on our Terms of Reference, year end case statistics and a new case study.
In early 2016, Mr. and Mrs. J noticed that their bank had not taken the regularly scheduled mortgage payments from their account. The couple had diligently paid their mortgage on time for the past 5 years. When they noticed the discrepancy, they immediately contacted the bank to address the issue.
When Canadians have disputes they are not able to resolve with their banks, they depend on access to an impartial, transparent and public-service focussed ombudsman they can trust to help them understand their situation and try to find a fair resolution to their problem.
Read OBSI's latest newsletter for our public policy submissions, new initiatives and approaches, case statistics and more.
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