News

Financial Consumers Need a Fair & Independent Complaint Resolution Process

Independent Reviewer’s Report • Public Consultation Update • INFO2011 Conference • Board of Directors – New Member

OBSI Releases Second Quarter Complaint Statistic

OBSI Board of Directors Accepts Report of Independent Reviewer

Ombudsman for Banking Services and Investments Releases List of Frequently-Seen Seniors Issues

Ombudsman for Banking Services and Investments Releases List of Frequently-Seen Seniors Issues

Consultation Paper - Suitability and Loss Assessment Process

In the majority of investment complaints that the Ombudsman for Banking Services and Investments (OBSI) reviews each year about advice-based accounts, investors complain that they received poor advice, their investments or investment strategies were unsuitable and/or that their investments did not perform as they expected. In such investment "suitability" cases, investors ask to be compensated for the investment losses they incurred.

OBSI Releases First Quarter Complaint Statistics

OBSI issues list of most common fraud and scam complaints