News

Mr. Y was approached about an investment opportunity by an advisor at his investment firm who was not the person he usually received advice from.

Keybase Refuses OBSI Recommendation to Compensate Retail Investor in the Amount of $73,884

Keybase Refuses OBSI Compensation Recommendation

Union Securities Refuses OBSI Recommendation to Compensate Senior Investor in the Amount of $325,122

Union Securities Refuses OBSI Compensation Recommendation

De Thomas Financial Refuses to Compensate Retired Investor $254,323 for Unsuitable Leveraged Investment Strategy

De Thomas Financial Refuses OBSI Compensation Recommendation

Rogers Bank joins OBSI • Application to FCAC for approval as External Complaint Body • Board of Directors • Consumer and Investor Advisory Council

Consultation on OBSI’s Terms of Reference

OBSI's Terms of Reference embody the dispute-resolution mandate that our organization performs for the banking and investment industries. They expand on the mandate contained in OBSI's Bylaw and Articles by describing the principal powers and duties of the Ombudsman, the duties of participating firms, the scope of the mandate, and the process of OBSI for receiving, investigating and seeking resolution of financial services customer complaints.