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Financial Consumer Complaints Increase in 2010
OBSI Board of Directors Approves Select Revisions to Terms of Reference
OBSI underwent a public consultation process in 2010 on proposed revisions to its Terms of Reference.
Tips for being safe financial consumers will help promote a prosperous and secure 2011
OBSI Announces Launch of Consumer and Investor Advisory Council
Ms. D and her common-law spouse of 33 years had a $120,000 investment to which they had both contributed over the years. Both elderly, in 2003, they decided to cash out their investment and received a jointly payable cheque. The couple visited their bank and met with their banking representative. Ms. D's spouse identified the account which the cheque was to be deposited, which the banking representative wrote on the back of the cheque. A teller completed the transaction.
Mr. B complained when his RESP dealer firm refused to return the funds he contributed to an RESP account. Mr. B had been making payments to a scholarship plan for several years, but due to personal circumstances requested his RESP dealer firm place a temporary stop on his required contributions.
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