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OBSI Newsletter

  • Accessibility update: OBSI website

    Ensuring that our services are available and accessible to consumers of all abilities is critical to OBSI’s mission.

  • The format of our newsletter has changed

    This issue is your first look at the changes we have made to the OBSI quarterly newsletter. We hope you will find it more accessible and easier to quickly navigate to the topics of interest to you.

  • COVID-19 Update

    In light of recent events relating to concerns about the spread of the COVID-19 virus, including extended school closures and large event cancellations across the country, OBSI will be taking a number of measures to protect the health and safety of our staff and to participate in broader social efforts to reduce the spread of the virus.

  • OBSI 2019 Annual Report released

    The Ombudsman for Banking Services and Investments (OBSI) has released its Annual Report for 2019.

  • OBSI is moving

    Effective February 1, 2020 our new address is

  • OBSI e-News: Q4/2019

    Read OBSI's latest newsletter for information on our community outreach, approach to our six year limitation period, our stats for fiscal 2019 as well as Q4, and more.

  • OBSI e-News: Q3/2019

    Read OBSI's latest newsletter for information on our new Firm Portal, our comment to the FCAA, our video on YouTube and more.

  • OBSI e-News: Q1/2019

    Read OBSI's latest newsletter for information on our mental health initiative, an update on our social media strategy, Q1 statistics and more.

  • Open letter from OBSI relating to FCAC's review of ECB effectiveness

    December 12, 2018

    Via email

    Ms. Lucie Tedesco

    Financial Consumer Agency of Canada

  • OBSI e-News: Q4/2018

    Read OBSI's latest newsletter for takeaways from the INFO Network conference, an update on our Terms of Reference, year end case statistics and a new case study.


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