Welcome to our new website!
Welcome! We hope you find our new website helpful and easier to navigate.
Read OBSI's latest newsletter for information on our service during the COVID-19 pandemic, updates to our website, our stats for the first quarter of 2020, and more.
Ensuring that our services are available and accessible to consumers of all abilities is critical to OBSI’s mission.
This issue is your first look at the changes we have made to the OBSI quarterly newsletter. We hope you will find it more accessible and easier to quickly navigate to the topics of interest to you.
In light of recent events relating to concerns about the spread of the COVID-19 virus, including extended school closures and large event cancellations across the country, OBSI will be taking a number of measures to protect the health and safety of our staff and to participate in broader social efforts to reduce the spread of the virus.
The Ombudsman for Banking Services and Investments (OBSI) has released its Annual Report for 2019.
Effective February 1, 2020 our new address is
Read OBSI's latest newsletter for information on our community outreach, approach to our six year limitation period, our stats for fiscal 2019 as well as Q4, and more.
Read OBSI's latest newsletter for information on our new Firm Portal, our comment to the FCAA, our video on YouTube and more.
Read OBSI's latest newsletter for information on our mental health initiative, an update on our social media strategy, Q1 statistics and more.
December 12, 2018
Via email
Ms. Lucie Tedesco
Financial Consumer Agency of Canada
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