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OBSI Newsletter

  • April 2, 2009 Issue

    David Agnew stepping down as Ombudsman
  • March 26, 2009 Issue

    Terms of Reference Update
  • January 19, 2009 Issue

    From the Ombudsman’s desk • Case Study: Credit Card Fraud • Serving a diverse population
  • October 30, 2008 Issue

    Terms of Reference Revised • Participating Firm Contact • Information Update
  • June 26, 2008 Issue

    From the Ombudsman’s desk • International Ombudsman News • Case Study - Mitigation and minimizing losses • OBSI Outreach • OBSI in the news
  • March 25, 2008 Issue

    From the Ombudsman’s desk • OBSI Outreach • OBSI's 2007 Annual Review • Case Study - A rewards programme past its prime • OBSI in the media • Upcoming Osgoode Event - Managing Internal and Regulatory Investigations
  • December 3, 2007 Issue

    Consultation on OBSI's mandate • Independent review of OBSI • IDA proposes new complaint-handling rules • Case Study: An inconvenient mortgage • RESP Dealers Join OBSI • New OBSI brochure available Roundtable on Dispute Resolution in Retail Investor Loss Cases
  • September 14, 2007 Issue

    Welcome! • OBSI’s approach to non-financial loss • Framework with the Regulators • Case Study: An unpleasant and inconvenient surprise • Guest Column by David Agnew, Investment Executive, September 2007 • Investor Forum
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