OBSI supports OSC's Seniors Strategy

March 20, 2018 - Canada’s Ombudsman for Banking Services and Investments (OBSI) is pleased to support the Ontario Securities Commission’s (OSC) Seniors Strategy. The document highlights the challenges Ontario’s seniors face in the financial services market as they live longer and lead increasingly complex financial lives.

“We specifically support the strategies to address these challenges,” said Sarah Bradley, Ombudsman and CEO, OBSI. “We feel these strategies will positively and meaningfully impact the experiences of senior investors in Ontario.”

The Seniors Strategy also recognizes OBSI’s unique role as an Ombudsman service to resolve disputes. The report noted the part OBSI can play in recognizing the needs of older investors through the complaint process, and in helping firms and regulators to appropriately address the full scope of issues affecting older investors.

OBSI looks forward to continuing to work with the OSC, participating firms, and consumer groups to meet the needs of older investors.

As the independent and impartial service for resolving financial consumer complaints, OBSI helps to resolve disputes between participating banking services and investment firms and consumers if they can't solve them on their own. Additional resources intended to help seniors can be found at OBSI’s website.